Shipping & Delivery
From Our Warehouse To Your Door
At YMHOME, we know that waiting for a package can be exciting. That’s why we’re committed to making the shipping process as smooth, transparent, and reliable as possible.
Whether you’re ordering your next yoga set, activewear essential, or everyday favorite, our goal is to deliver your purchase safely and efficiently.
Order Processing
Once your order is successfully placed, our team begins preparing it for shipment.
Most orders are processed within 1–3 business days.
During peak seasons, holidays, special promotions, or new collection launches, processing times may occasionally require additional time.
Orders placed on weekends or public holidays will be processed on the next available business day.
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
Estimated Delivery Times
Delivery times may vary depending on your location and local courier services.
Estimated shipping times:
United States: 7–12 Business Days
Canada: 7–15 Business Days
United Kingdom: 6–12 Business Days
Australia & New Zealand: 7–15 Business Days
Europe: 7–15 Business Days
Other International Locations: 10–20 Business Days
Please note that these delivery estimates are provided for reference only and are not guaranteed.
Order Tracking
Once your package leaves our fulfillment facility, you’ll receive a tracking number via email.
Tracking information allows you to follow your order’s journey and monitor delivery updates in real time.
Please allow up to 48 hours for tracking information to become active after shipment.
Shipping Costs
Shipping fees are calculated during checkout and may vary based on:
Delivery destination
Order value
Shipping method selected
Promotional offers
From time to time, YMHOME may offer free shipping promotions on eligible orders.
Any available shipping discounts will be displayed at checkout.
Customs, Duties & Taxes
For international orders, customs duties, import taxes, and local fees may be imposed by your country’s customs authority.
These charges are determined by local regulations and are the responsibility of the customer.
YMHOME has no control over customs processing times or fees.
Delivery Delays
While we work closely with trusted shipping partners, occasional delays may occur due to circumstances beyond our control, including:
Severe weather conditions
Customs inspections
Public holidays
Transportation disruptions
High seasonal shipping volumes
We appreciate your patience and understanding should unexpected delays arise.
Incorrect Shipping Information
Please ensure that your shipping address, email address, and phone number are accurate before completing your order.
YMHOME cannot be held responsible for delayed, lost, or undeliverable packages resulting from incorrect information provided during checkout.
If you notice an error in your order details, please contact us as soon as possible.
Lost Or Damaged Packages
If your package arrives damaged or if you believe your shipment has been lost in transit, please contact our Customer Care Team immediately.
To help us investigate the issue, please provide:
Your order number
A description of the issue
Photos of the package (if applicable)
We will work with our shipping partners to find an appropriate resolution.
Shipping Restrictions
Certain locations may experience limited delivery availability due to carrier restrictions, local regulations, or logistical limitations.
YMHOME reserves the right to decline shipment to locations where delivery cannot be completed safely or reliably.
Need Assistance?
If you have any questions regarding shipping, delivery, or tracking, our support team is always happy to help.
Email: support@ymhome.com
Business Hours:
Monday – Friday
9:00 AM – 6:00 PM
Our Commitment
Every YMHOME order represents more than activewear.
It’s a step toward confidence, movement, and everyday wellbeing.
We’re committed to delivering that experience with care—from the moment you place your order until it arrives at your door.
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